Furniture Concepts’ Sales Offices are located in the metropolitan area of Cleveland, OH. Most of our Sales, Support and Administrative staff can be reached during normal business hours, 8:30 – 5:00 EST Monday – Friday. We have a handful of factories located in several states that expertly produce our merchandise and ship the finished goods directly to you. We work with more than one factory because we want to offer the best-quality, American-made pieces that will only come from the leaders in upholstery, crate-style, dining, bedroom and mattress manufacturing.

Furniture Concepts offers wholesale pricing which results in the best possible value. Our freight is no different. We put shipping jobs out to bid through a variety of freight carrier networks. We choose the lowest price and pass the lowest cost on to you. With options like Drop Shipping, Inside Drop, and Full-Service Installation you are able to customize shipping options to meet your needs and budget. Some suppliers offer free shipping, but freight is never without cost. We choose to be completely transparent and show the true costs for our merchandise and freight.

With few exceptions, our credit terms are 50% deposit at time of order and the balance due after delivery, pending credit approval. We are in the business of providing you with the best possible furnishings at the most competitive pricing, not in the business of managing credit accounts. In order to maintain our low prices we ask that all customers pay the 50% deposit to start an order in production.

Our furnishings are specifically designed for use in health care, hospitality, camps & conference centers, transitional housing, student housing and group homes. All of our upholstered furniture complies with CAL 117 flammability requirements. Certain items can be made to comply with CAL 133. Please ask for details. All mattresses meet Flammability Code CFR Title 16 Part 1633. Other compliance standards are available through your Furniture Concepts Expert Design Consultant at 800-969-4100 or may be requested through info@furnitureconcepts.com. Compliance codes vary by local regulations, accreditation standards, or corporate specifications. We count on you to verify all local requirements and communicate those to us. While we can meet almost any requirement, we must know the exact requirements for your specific project. Some requirements are met automatically, and some require additional materials.

People come in all shapes and sizes, and so does our furniture. We offer a wide variety of products to suit the needs of your larger consumers, staff, and residents. Typical seating pieces can easily tolerate 200 – 225 lbs. while bariatric seating pieces are tested for up to 750 lbs. Seat width and depths range from a traditional 16” to a wider 28” seat width which offers maximum comfort for bariatric needs. Specially designed chairs with single-construction molded frames and upholstered seats and backs are durable under heavy-use environments.